Privacy Policy

1. Introduction

Sichuan Hongheng Motor Co., Ltd. (“we”, “our”, or “the Company”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our products and services related to automotive components, smart home appliances, medical rehabilitation equipment, industrial automation machinery, and UAV technology.

By accessing our website or engaging with our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information Provided by You

  • Name

  • Email address

  • Phone number

  • Company name

  • Shipping and billing address

  • Order details

  • Any information included in inquiries or communications

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Cookies and usage data

  • Log data (pages visited, time spent, etc.)

2.3 Technical & Product-related Data

If applicable, we may collect data related to product usage for diagnostics, optimization, or after-sales support.

3. How We Use Your Information

We may use the collected information for purposes including:

  • Processing and managing orders

  • Providing customer service and technical support

  • Responding to inquiries or requests

  • Improving website performance and user experience

  • Sending service updates or product notifications

  • Ensuring security and preventing fraud

  • Compliance with legal and regulatory obligations

We do not sell, rent, or trade your personal information.

4. Sharing Your Information

We may share your information only in the following situations:

4.1 Service Providers & Partners

Trusted third-party companies that help us with:

  • Payment processing

  • Logistics & delivery

  • Website hosting

  • Data analytics

These parties are obligated to protect your information.

4.2 Legal Requirements

We may disclose your information if required to:

  • Comply with laws or regulations

  • Respond to government requests

  • Protect our rights, safety, or property

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to improve your browsing experience. You can disable cookies through your browser settings, but some features of our website may not function properly.

6. Data Security

We use industry-standard security measures to protect your personal information. However, no electronic transmission or storage is 100% secure. We cannot guarantee absolute data security but will follow best practices to safeguard your data.

7. Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

8. International Data Transfers

As a company operating globally, your information may be transferred and processed in countries outside your residence. We ensure such transfers comply with applicable data protection laws.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, contact us at lzy@amotor.com.cn.

10. Children’s Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal data from minors.

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date. Continued use of our services indicates acceptance of any changes.