Terms of Service

1. Acceptance of Terms

By accessing or using the website, products, or services provided by Sichuan Hongheng Motor Co., Ltd. (“the Company,” “we,” “our,” or “us”), you agree to comply with and be bound by these Terms of Service.
If you do not agree to these terms, please stop using our website and services.

2. Scope of Services

The Company specializes in the research, development, and manufacturing of micro motors and related components for automotive systems, smart home appliances, medical rehabilitation equipment, industrial automation, machinery, and UAV applications.

Our services may include, but are not limited to:

  • Product information and technical documentation

  • Business quotation and order processing

  • After-sales support and warranty services

  • Customized motor solutions

We reserve the right to update or modify these services at any time without prior notice.

3. User Responsibilities

By using our website or placing an order, you agree that:

  • All information you provide is accurate, complete, and lawful

  • You will not misuse the website for illegal purposes

  • You will not attempt to interfere with website functionality, servers, or network security

  • You will comply with all applicable laws and regulations in your region

We reserve the right to suspend or terminate access if misuse or violation occurs.

4. Product Information & Specifications

All product descriptions, specifications, technical data, performance values, and images presented on our website or documentation are for reference only.

The Company reserves the right to:

  • Modify product specifications

  • Update technical parameters

  • Improve product performance

…without prior notice, to ensure continuous technological advancement.

Final product specifications will be determined according to the official quotation, PI, and technical agreements signed with customers.

5. Pricing & Payment

Prices provided on our website, catalogs, or digital platforms are indicative and may change without notice.

Final pricing will be confirmed through:

  • Formal quotation

  • Purchase order (PO)

  • Proforma invoice (PI)

Accepted payment methods may include:

  • Bank transfer (T/T)

  • Letter of Credit (L/C)

  • Other methods agreed upon by both parties

The Company is not responsible for additional bank fees or currency conversion charges.

6. Order Processing & Delivery

Order production, lead time, and delivery schedules depend on:

  • Product type and customization level

  • Inventory availability

  • Raw material supply

  • Logistics conditions

Delivery terms follow Incoterms 2020, unless otherwise specified.

The Company is not liable for delays caused by:

  • Force majeure events

  • Customs clearance issues

  • Logistics company delays

  • Incorrect shipping information provided by the customer

7. Warranty & After-Sales Service

The Company provides warranty and after-sales support in accordance with the officially issued Warranty Policy or contract agreement.

Warranty does not apply to:

  • Improper installation

  • Misuse or overload operation

  • Unauthorized modification or repair

  • Environmental or external electrical damage

Please refer to the official Warranty Policy for full details.

8. Returns & Refunds

Returns and refunds are handled based on our official Return & Refund Policy, which specifies:

  • Conditions for return eligibility

  • Inspection procedures

  • Refund or replacement rules

  • Shipping responsibility

Customers must contact us at lzy@amotor.com.cn before sending any goods back.

9. Intellectual Property Rights

All content on this website — including product designs, trademarks, text, images, technical documents, and downloadable materials — is the property of Sichuan Hongheng Motor Co., Ltd.

Users may not:

  • Copy

  • Distribute

  • Modify

  • Reverse engineer

  • Use for commercial purposes

…without formal written authorization.

Unauthorized use may lead to legal action.

10. Limitation of Liability

To the fullest extent permitted by law:

  • The Company shall not be liable for indirect, incidental, or consequential damages

  • Liability for direct damages shall not exceed the value of the order associated with the claim

  • The Company does not guarantee error-free or uninterrupted website operation

You agree to use our website and services at your own discretion and risk.

11. Privacy & Data Protection

We respect user privacy and protect all personal and business information in accordance with applicable data protection laws.

Information collected may include:

  • Contact details

  • Company information

  • Order and transaction data

Such information is used solely for business communication and service improvement. We do not sell or disclose user data to third parties without consent.

12. Governing Law & Dispute Resolution

These terms are governed by the laws of the People’s Republic of China, unless otherwise specified by contract.

Any disputes arising from the use of our website, services, or products shall be resolved through:

  1. Friendly negotiation

  2. If negotiation fails, arbitration or litigation at a court of competent jurisdiction in China

13. Changes to Terms

The Company reserves the right to modify or update these Terms of Service at any time.

Continued use of our website or services constitutes acceptance of the updated terms.